We're Here For You!
For your convenience and assistance, you can contact us via toll-free phone lines. English, French and Spanish speaking agents are available. Calls may be handled in a country other than your country of residence. Calls will be recorded for quality control, training, legal and other business purposes:
The Mattel Toy Store (El Segundo, CA):
The Mattel Toy Store (Middleton, WI):
Mattel Customer Service:
Fisher-Price Customer Service:
Including Baby Gear and Infant Toys in the US and Canada
If you own a Rock 'n Play Sleeper, please visit our Recall & Safety Alerts page (click below). Once there, click on Fisher-Price® Rock 'n Play™ Sleeper Recall and then "Help me" to get started.
Fisher-Price Recalls & Safety Alerts:
Power Wheels® Battery Operated Ride On Vehicles in the US and Canada:
Mega® Bloks in the US and Canada:
American Girl (hearing impaired support for all brands):