We're Here For You!
For your convenience and assistance, you can contact us via toll-free phone lines. English, French and Spanish speaking agents are available. Calls may be handled in a country other than your country of residence. Calls will be recorded for quality control, training, legal and other business purposes:






The Mattel Toy Store (El Segundo, CA):
(310) 252-3384
The Mattel Toy Store (Middleton, WI):
(608) 830-4200
Mattel Customer Service:
(888) 892-6123
Fisher-Price Customer Service:
Including Baby Gear and Infant Toys in the US and Canada
(800) 432-5437
If you own a Rock 'n Play Sleeper, please visit our Recall & Safety Alerts page (click below). Once there, click on Fisher-Price® Rock 'n Play™ Sleeper Recall and then "Help me" to get started.
Fisher-Price Recalls & Safety Alerts:
(866) 812-6518
https://service.mattel.com/us/recall.aspx
Power Wheels® Battery Operated Ride On Vehicles in the US and Canada:
(800) 348-0751
Mega® Bloks in the US and Canada:
(800) 465-6342
American Girl (hearing impaired support for all brands):
(800) 382-7470