We're Here For You!

For your convenience and assistance, you can contact us via toll-free phone lines. English, French and Spanish speaking agents are available. Calls may be handled in a country other than your country of residence. Calls will be recorded for quality control, training, legal and other business purposes:

The Mattel Toy Store (El Segundo, CA):

(310) 252-3384

The Mattel Toy Store (Middleton, WI):

(608) 830-4200

Mattel Customer Service:

(888) 892-6123

Fisher-Price Customer Service:

Including Baby Gear and Infant Toys in the US and Canada

(800) 432-5437

If you own a Rock 'n Play Sleeper, please visit our Recall & Safety Alerts page (click below). Once there, click on Fisher-Price® Rock 'n Play™ Sleeper Recall and then "Help me" to get started.

Fisher-Price Recalls & Safety Alerts:

(866) 812-6518

https://service.mattel.com/us/recall.aspx

Power Wheels® Battery Operated Ride On Vehicles in the US and Canada:

(800) 348-0751

Mega® Bloks in the US and Canada:

(800) 465-6342

American Girl (hearing impaired support for all brands):

(800) 382-7470